Last Updated: 02/06/2026
This Service Disclaimer explains the limitations, responsibilities, and conditions related to the services provided by The Bengal Logistics Ltd.
By using our website, contacting our team, requesting a quotation, confirming a booking, or using any of our services, you acknowledge and agree to this Service Disclaimer.
1. General Information
The Bengal Logistics Ltd. provides business tourism, MICE support, BPO support, project logistics, documentary support, foreign delegation handling, field support, transport coordination, event support, research assistance, and related operational services in Bangladesh.
We make every reasonable effort to provide accurate information, professional coordination, reliable service planning, and responsible client support. However, some services depend on third-party suppliers, local conditions, government requirements, traffic, weather, security, and other factors beyond our control.
This disclaimer is intended to clarify what clients and website visitors should understand before using our website or services.
2. Website Information Disclaimer
The information published on our website is provided for general informational and service awareness purposes only.
Although we try to keep the website content accurate and updated, we do not guarantee that all information will always be complete, current, error-free, or suitable for every client situation.
Website information may include details about:
- Business tourism services
- MICE support
- Transport services
- Documentary support
- Field logistics
- Delegation handling
- BPO support
- Travel coordination
- Event support
- Project support
- Tourism information
- Bangladesh travel guidance
- Local service availability
Such information may change depending on availability, supplier policy, government rules, safety conditions, seasonal factors, and operational requirements.
Clients should contact us directly to confirm the latest service details before making decisions.
3. No Professional Legal, Immigration, Medical or Financial Advice
Information provided by The Bengal Logistics Ltd. should not be considered legal, immigration, medical, financial, tax, security, or professional advisory advice unless specifically agreed in writing with qualified professionals.
We may provide general guidance, coordination assistance, documentary support, or referral information. However, final decisions and compliance responsibilities remain with the client.
For specific professional matters, clients should consult qualified experts, such as:
- Lawyers
- Immigration consultants
- Medical professionals
- Insurance providers
- Tax advisors
- Security advisors
- Government authorities
- Embassy or consular offices
The Bengal Logistics Ltd. is not responsible for losses or problems caused by relying only on general website information without obtaining proper professional advice.
4. Service Availability Disclaimer
All services are subject to availability and operational feasibility.
Service availability may depend on:
- Travel date
- Project location
- Number of guests or delegates
- Supplier availability
- Hotel or venue availability
- Vehicle availability
- Guide or interpreter availability
- Field team availability
- Government permission
- Weather conditions
- Road conditions
- River conditions
- Local security situation
- Seasonal demand
- Public holidays
- Political or administrative conditions
We reserve the right to modify, postpone, decline, or cancel any service if it becomes unavailable, unsafe, impractical, restricted, or unsuitable for delivery.
5. Third-Party Supplier Disclaimer
Many services arranged by The Bengal Logistics Ltd. may involve third-party suppliers.
These may include:
- Hotels
- Airlines
- Transport providers
- Vehicle operators
- Vessel, boat, cruiser, or speedboat operators
- Event venues
- Conference facilities
- Guides
- Interpreters
- Local coordinators
- Field assistants
- Catering providers
- Equipment suppliers
- Government or administrative offices
- Local vendors
- Online service providers
- Payment processors
We try to work with reliable and professional suppliers. However, The Bengal Logistics Ltd. does not fully control the actions, quality, availability, pricing, policies, delays, errors, cancellations, or service standards of third-party suppliers.
We are not responsible for any loss, inconvenience, delay, damage, injury, cancellation, price change, service failure, or quality issue caused directly by a third-party supplier.
6. Travel and Transport Disclaimer
Transport and travel services in Bangladesh may be affected by local conditions.
Possible factors include:
- Traffic congestion
- Road construction
- Weather disruption
- Flooding
- Heavy rain
- River condition
- Ferry delay
- Flight delay or cancellation
- Vehicle breakdown
- Political movement
- Strike or blockade
- Government restriction
- Security checkpoint
- Local events
- Public holidays
- Route changes
Any travel time mentioned by The Bengal Logistics Ltd. is an estimate only. Actual travel time may vary.
We are not responsible for missed flights, missed meetings, delays, extra costs, or inconvenience caused by traffic, weather, transport disruption, supplier delay, or other circumstances beyond our control.
7. Field Visit and Remote Area Disclaimer
Some services may involve field visits, rural locations, industrial zones, river routes, coastal areas, forests, hill districts, project sites, or remote destinations.
Such locations may have additional risks and limitations, including:
- Limited medical facilities
- Limited internet connectivity
- Limited accommodation options
- Road or river access challenges
- Weather-related delays
- Safety restrictions
- Local permission requirements
- Wildlife or environmental risks
- Limited emergency support
- Communication difficulty
- Sudden route changes
- Security concerns
Clients and participants must follow instructions from guides, coordinators, drivers, field staff, local authorities, and safety personnel.
The Bengal Logistics Ltd. is not responsible for risks, losses, delays, injuries, or additional costs caused by ignoring safety instructions, entering restricted areas, violating local rules, or taking personal risks.
8. Weather and Natural Condition Disclaimer
Bangladesh has seasonal weather patterns, including heavy rain, monsoon conditions, floods, cyclones, fog, heat, humidity, and river-level changes.
Weather and natural conditions may affect:
- Road travel
- River travel
- Domestic flights
- Field visits
- Outdoor events
- Documentary work
- Photography or filming schedules
- Hotel access
- Tourist site access
- Remote area movement
- Project logistics
The Bengal Logistics Ltd. may adjust schedules, routes, transport, or service plans for safety and operational reasons.
We are not responsible for delays, cancellations, extra costs, or inconvenience caused by weather or natural conditions.
9. Government Permission and Administrative Disclaimer
Certain services may require permission, approval, clearance, documentation, or coordination with government offices, authorities, institutions, local bodies, organisations, or private property owners.
Such services may include:
- Documentary support
- Filming or photography support
- Research assistance
- Field visit coordination
- Official meeting coordination
- Industrial visit support
- Development project visit
- NGO project visit
- Foreign delegation support
- Restricted area travel
- Media or press-related work
The Bengal Logistics Ltd. may assist with coordination where agreed, but we do not guarantee approval from any government office, authority, organisation, institution, or third party.
Approval may be delayed, rejected, modified, or withdrawn by the relevant authority. We are not responsible for such decisions.
10. Visa, Immigration and Entry Disclaimer
The Bengal Logistics Ltd. may provide general travel information or documentary support where agreed. However, we do not guarantee visa approval, entry permission, immigration clearance, airport processing, or government acceptance of travel documents.
Travelers are fully responsible for:
- Valid passport
- Visa
- Visa on arrival eligibility
- Entry permit
- Work permit, if applicable
- Travel insurance
- Health documents
- Vaccination documents, if required
- Return ticket
- Proof of funds
- Invitation letter, if required
- Hotel booking or address details
- Any other document required by law or immigration authority
We are not responsible if a traveler is denied boarding, visa, immigration clearance, entry, hotel check-in, meeting access, or field access due to incomplete, incorrect, expired, rejected, or missing documents.
11. Health and Medical Disclaimer
Travelers, delegates, and project participants are responsible for their own health, medical condition, medication, fitness, and travel insurance.
The Bengal Logistics Ltd. does not provide medical advice, diagnosis, treatment, or emergency medical guarantee.
Clients should consult a qualified medical professional before travel if they have:
- Existing health conditions
- Mobility limitations
- Food allergies
- Medication requirements
- Pregnancy-related concerns
- Heart, respiratory, or chronic illness
- Special care needs
- Travel-related health concerns
Travelers should carry necessary medicine, prescriptions, health documents, and emergency contacts.
We are not responsible for illness, injury, allergic reaction, medical emergency, hospital cost, evacuation cost, or health-related disruption during travel or service delivery.
12. Food, Accommodation and Personal Preference Disclaimer
The Bengal Logistics Ltd. may coordinate hotels, meals, restaurants, catering, or accommodation as part of a service arrangement.
However, food quality, hotel facilities, room standards, restaurant service, catering standards, and hospitality services are usually provided by third-party suppliers.
We are not responsible for:
- Food taste or spice level
- Food allergies if not informed in advance
- Hotel service quality
- Room size or room view
- Hotel maintenance issues
- Restaurant delay
- Catering shortage
- Supplier behaviour
- Accommodation policy changes
- Check-in or check-out restrictions
Clients should inform us in advance about dietary restrictions, allergies, mobility needs, room preferences, or special requirements.
We will try to communicate these requests to suppliers, but fulfilment depends on supplier availability and policy.
13. Safety and Personal Belongings Disclaimer
Clients, travelers, and participants are responsible for their own personal belongings.
This includes:
- Passport
- Visa documents
- Cash
- Credit cards
- Mobile phone
- Laptop
- Camera
- Jewellery
- Baggage
- Travel documents
- Business documents
- Personal equipment
- Media equipment
The Bengal Logistics Ltd. is not responsible for loss, theft, damage, misplacement, or delay involving personal belongings unless caused directly by proven negligence of our own authorised staff.
Travelers should keep valuables secure and follow safety instructions during travel, hotel stay, field visits, and public movement.
14. Client Conduct Disclaimer
Clients, travelers, delegation members, and project participants are expected to behave respectfully, lawfully, and responsibly.
The Bengal Logistics Ltd. is not responsible for consequences caused by client behaviour, including:
- Breaking local laws
- Disrespecting local culture
- Ignoring safety instructions
- Harassing staff, suppliers, or local people
- Damaging property
- Entering restricted areas
- Public disorder
- Illegal activity
- Alcohol misuse
- Drug-related activity
- Unsafe travel behaviour
- Unauthorised photography or filming
We reserve the right to stop service, remove a participant, or cancel an arrangement without refund if behaviour creates risk, legal concern, damage, or operational difficulty.
15. Cultural Sensitivity Disclaimer
Bangladesh has cultural, religious, social, and community values that visitors should respect.
Clients and travelers should follow local customs regarding:
- Clothing
- Religious places
- Public behaviour
- Photography
- Alcohol consumption
- Gender interaction
- Community spaces
- Local traditions
- Prayer times
- Public events
The Bengal Logistics Ltd. may provide guidance, but clients are responsible for their own conduct and compliance with local norms.
We are not responsible for disputes, denial of access, penalties, or social conflict caused by disrespectful or inappropriate behaviour.
16. Alcohol, Restricted Items and Legal Compliance Disclaimer
Alcohol and certain items are regulated in Bangladesh.
Clients and travelers are responsible for understanding and following local laws regarding:
- Alcohol purchase and consumption
- Public drinking restrictions
- Restricted medicines
- Controlled substances
- Drone usage
- Photography or filming equipment
- Satellite communication devices
- Professional media equipment
- Import or export restrictions
- Wildlife or environmental restrictions
The Bengal Logistics Ltd. does not encourage or support any illegal activity. We are not responsible for penalties, confiscation, arrest, denial of entry, legal action, or other consequences caused by violation of Bangladeshi law.
17. Media, Photography and Filming Disclaimer
For photography, documentary, filming, journalism, research, or media-related projects, clients may require permission from authorities, property owners, individuals, institutions, or organisations.
The Bengal Logistics Ltd. may assist with local coordination or documentary support where agreed. However, we do not guarantee permission, approval, access, interview confirmation, filming rights, or publication clearance.
Clients are responsible for ensuring that their media work follows applicable laws, ethical standards, privacy rights, and permission requirements.
18. BPO, Project Support and Business Service Disclaimer
For BPO, research, business support, project coordination, or operational assistance services, The Bengal Logistics Ltd. works based on the agreed scope of work.
We are not responsible for business losses, project losses, lost profit, client-side delay, incomplete instructions, third-party decision-making, market changes, or external business outcomes beyond our control.
The success of business or project outcomes may depend on many factors outside our service scope.
19. Emergency Support Disclaimer
The Bengal Logistics Ltd. may assist clients during emergency situations where possible.
However, we do not operate as a hospital, ambulance service, police service, rescue agency, insurance company, embassy, airline, or government authority.
In emergencies, clients may need to contact:
- Police
- Fire service
- Ambulance
- Hospital
- Embassy or consulate
- Travel insurance provider
- Airline
- Local authority
- Hotel management
In Bangladesh, the national emergency number is 999.
We will try to assist within reasonable operational capacity, but emergency response depends on local authorities and available services.
20. Price and Cost Disclaimer
Prices, quotations, and service costs may change due to external factors.
These may include:
- Supplier rate changes
- Hotel price changes
- Vehicle rental changes
- Fuel price changes
- Currency exchange rate changes
- Government fee changes
- Tax or VAT changes
- Seasonal demand
- Route changes
- Additional client requests
- Emergency arrangements
- Last-minute booking requirements
A price is only confirmed when stated in writing and accepted according to the booking terms.
Additional costs may apply if the client changes the scope, schedule, route, participant number, service level, or operational requirement.
21. Limitation of Liability
The Bengal Logistics Ltd. will make reasonable efforts to provide services professionally and responsibly.
However, to the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or financial losses, including:
- Loss of profit
- Business interruption
- Missed meeting
- Missed flight
- Travel delay
- Project delay
- Loss of opportunity
- Data loss
- Reputation loss
- Personal inconvenience
- Emotional distress
- Third-party service failure
If any liability is legally established, it shall be limited to the amount paid directly to The Bengal Logistics Ltd. for the specific service involved, unless otherwise required by applicable law.
22. Force Majeure Disclaimer
The Bengal Logistics Ltd. is not responsible for failure, delay, cancellation, or service disruption caused by events beyond our reasonable control.
Force majeure events may include:
- Natural disaster
- Flood
- Cyclone
- Storm
- Fire
- Pandemic or epidemic
- War
- Civil unrest
- Political instability
- Strike
- Road blockade
- Government restriction
- Security alert
- Border restriction
- Immigration restriction
- Supplier shutdown
- Transport disruption
- Any other event beyond reasonable control
In such situations, we may try to reschedule, modify, or adjust the service where possible.
23. External Website Disclaimer
Our website may include links to third-party websites, government websites, tourism boards, partner platforms, social media pages, or external resources.
These links are provided for convenience only.
The Bengal Logistics Ltd. does not control and is not responsible for the content, accuracy, privacy policy, security, availability, or practices of external websites.
Visitors should review third-party terms and policies before using external websites.
24. Changes to This Disclaimer
The Bengal Logistics Ltd. may update this Service Disclaimer from time to time.
When this page is updated, the “Last Updated” date will be changed.
Clients and website visitors are encouraged to review this page regularly.
25. Contact Information
If you have any questions about this Service Disclaimer, please contact us:
The Bengal Logistics Ltd.
Flat # 4/B, House # 114, Road # 15, Block-C, Banani, Dhaka-1213, Bangladesh
Email: info@bengallogistics.org
Phone: +880 1713 031754
Website: www.bengallogistics.org