Last Updated: 02/06/2026
The Bengal Logistics Ltd. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, contact us, request a consultation, or use our services.
By using our website or communicating with us, you agree to the practices described in this Privacy Policy.
1. Who We Are
The Bengal Logistics Ltd. is a Bangladesh-based business tourism, MICE, BPO, project support, documentary support, foreign delegation handling, and field logistics company serving international and local clients.
Our website address is:
Website: www.bengallogistics.org
Email: info@bengallogistics.org
Phone: +880 1713 031754
Office: Flat # 4/B, House # 114, Road # 15, Block-C, Banani, Dhaka-1213, Bangladesh
2. Information We May Collect
We may collect personal and business information when you contact us, submit a form, request a quotation, ask for service information, or communicate with our team.
The information we may collect includes:
- Full name
- Email address
- Phone number
- Company or organisation name
- Country or location
- Job title or designation
- Travel or project requirements
- Service inquiry details
- Event, delegation, or project information
- Preferred travel dates or service dates
- Passport or identification details, if required for a specific service
- Payment or billing-related information, if applicable
- Any other information you voluntarily provide to us
We only collect information that is necessary for communication, service planning, quotation, coordination, booking, documentation, or project execution.
3. How We Collect Information
We may collect information through:
- Website contact forms
- Consultation request forms
- Email communication
- Phone calls
- WhatsApp or other messaging platforms
- Direct meetings
- Service agreements or proposal requests
- Booking or project coordination documents
- Third-party referrals or partner communication
- Website analytics and cookies
4. How We Use Your Information
We use the information we collect to provide, manage, and improve our services.
We may use your information for the following purposes:
- To respond to your inquiries
- To prepare quotations, proposals, or service plans
- To arrange business tourism, MICE, delegation, BPO, transport, documentary, research, or field support services
- To coordinate hotels, venues, transport, guides, interpreters, field assistants, vessels, or local vendors
- To communicate with you before, during, and after service delivery
- To process bookings, payments, confirmations, or invoices
- To provide client support and emergency communication
- To manage project logistics and operational requirements
- To improve our website, services, and client experience
- To comply with legal, regulatory, tax, or administrative requirements
- To prevent fraud, misuse, or unauthorised activity
We do not sell your personal information to third parties.
5. Sharing Information with Third Parties
To deliver our services properly, we may need to share relevant information with trusted third parties.
These may include:
- Hotels and accommodation providers
- Transport providers
- Airlines or travel service providers
- Event venues
- Interpreters, guides, fixers, or local coordinators
- Field assistants or project support staff
- Vessel, cruiser, or speedboat operators
- Government offices or regulatory authorities, if required
- Payment processors or banks
- IT, hosting, email, or website service providers
- Professional advisors, if necessary
We only share information that is necessary for the specific service, booking, project, or legal requirement.
6. International Clients and Cross-Border Communication
As we serve foreign delegations, development organisations, NGOs, media teams, corporate clients, and international visitors, your information may be communicated across borders through email, cloud-based systems, messaging platforms, or partner communication.
By using our services, you understand that your information may be processed or accessed from outside your country where necessary for service delivery.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and understand how visitors use our website.
Cookies may help us:
- Improve website performance
- Understand visitor behaviour
- Measure marketing performance
- Remember basic user preferences
- Improve security and functionality
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
For more details, please see our Cookie Policy.
8. Data Retention
We keep personal information only for as long as necessary for the purpose for which it was collected.
We may retain information for:
- Service communication
- Booking and project records
- Accounting and tax purposes
- Legal or regulatory requirements
- Client support and dispute resolution
- Internal business records
When information is no longer needed, we may delete, archive, anonymise, or securely dispose of it.
9. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.
Our security measures may include:
- Restricted access to client information
- Secure communication practices
- Password-protected systems
- Limited sharing of sensitive details
- Internal confidentiality practices
- Responsible data handling by staff and service partners
However, no online system, email communication, or digital transmission can be guaranteed to be 100% secure. You should avoid sending highly sensitive information through unsecured channels unless necessary.
10. Your Responsibilities
When using our website or services, you agree to provide accurate and updated information.
You are responsible for:
- Providing correct contact details
- Sharing accurate travel or project information
- Informing us of any changes to your requirements
- Keeping your own documents safe
- Avoiding the submission of false, misleading, or unauthorised information
If you provide information on behalf of another person, group, delegation, organisation, or client, you confirm that you have permission to share that information with us.
11. Your Rights
Depending on applicable laws and circumstances, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Request deletion of your information, where legally possible
- Withdraw consent for certain types of communication
- Ask how your information is being used
- Request that we stop sending promotional communication
To make a request, please contact us using the details provided in this Privacy Policy.
12. Marketing Communication
We may occasionally contact you with service updates, company news, travel information, or business communication if you have communicated with us or shown interest in our services.
You may unsubscribe or request removal from marketing communication at any time by contacting us.
We do not send spam, and we do not sell contact lists to third parties.
13. Third-Party Links
Our website may contain links to third-party websites, partner organisations, government websites, social media platforms, tourism resources, or external service providers.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review their privacy policies before submitting any personal information.
14. Children’s Privacy
Our services are mainly intended for adults, business clients, organisations, delegations, and professional travelers.
We do not knowingly collect personal information from children without consent from a parent, guardian, school, organisation, or responsible adult.
If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to remove it.
15. Legal Compliance
We may disclose personal information if required by law, court order, government authority, immigration authority, law enforcement agency, regulatory body, or other lawful process.
We may also use or disclose information when necessary to protect our rights, clients, staff, operations, property, safety, or legal interests.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or business operations.
When we update this page, we will revise the “Last Updated” date at the top of this Privacy Policy.
We encourage visitors and clients to review this page periodically.
17. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
The Bengal Logistics Ltd.
Flat # 4/B, House # 114, Road # 15, Block-C, Banani, Dhaka-1213, Bangladesh
Email: info@bengallogistics.org
Phone: +880 1713 031754
Website: www.bengallogistics.org